.guided-support{font-size:18px}.guided-support .landing{max-width:1180px}.guided-support .lede{font-size:23px}.guided-support .big-action{font-size:21px;padding:18px 27px;min-height:60px}.quiet-link{display:block;margin:20px 0 0;text-decoration:underline;font-size:16px}.guided-support .guide-card{padding:34px;margin-top:24px;scroll-margin-top:20px}.guide-card h2,.return-help h2{font-size:32px;line-height:1.2}.guide-card h3{font-size:22px;margin:0 0 12px}.guide-card p{line-height:1.65}.guide-intro{max-width:900px}.privacy-note,.platform-notice{background:#fff0dc;border-left:4px solid #ff7416;border-radius:7px;padding:16px 20px}.guide-select{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:25px 0;padding:14px 0;border-top:1px solid #ded9d2;border-bottom:1px solid #ded9d2}.guide-select label{font-weight:bold}.guide-select select,#osChoice{width:auto;min-width:190px;font-size:17px}.guide-select span{color:#67646a;font-size:14px}.illustrated-step{display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:34px;margin:24px 0}.illustrated-step figure{margin:0;min-width:0}.illustrated-step img{width:100%;height:auto;border:1px solid #d4cfc8;border-radius:14px;box-shadow:0 10px 24px #1917170c}.illustrated-step figcaption{color:#777076;font-size:13px;margin-top:10px;text-align:center}.support-code{font-size:clamp(36px,8vw,64px);font-weight:800;letter-spacing:.14em;margin:20px 0;padding:18px 24px;background:#f4f0ed;border:2px solid #e5ddd3;border-radius:14px;display:inline-block}.guide-error{padding:16px;border:1px solid #bd3e21;background:#fff0e6;border-radius:9px}.guide-error:empty{display:none}.download-next,.next-steps li{display:flex;gap:18px;align-items:flex-start}.download-next{margin:30px 0 15px}.step-number{background:#111418;color:#fff;width:40px;height:40px;flex-shrink:0;border-radius:50%;display:grid;place-items:center;font-size:20px;font-weight:bold}.download-next p{margin:6px 0}.next-steps{list-style:none;padding:0;margin:35px 0 0}.next-steps li{margin-top:26px}.next-steps p{margin:0}.fallback{border:1px solid #ead2b4;background:#fff5e7;border-radius:10px;padding:16px;margin:20px 0}.fallback p{margin:8px 0 0}#platformOverride{font-size:15px;margin:18px 0}#platformOverride summary{cursor:pointer;text-decoration:underline}#platformOverride label{display:block;margin:15px 0 8px}#browserConsent{max-width:580px;width:calc(100% - 30px);padding:30px;border:1px solid #d5cec5;border-radius:18px;background:#f7f6f4;font-size:18px}#browserConsent::backdrop{background:#0009}#browserConsent p{line-height:1.6}.guide-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:25px}.customer-chat{position:fixed;right:24px;bottom:24px;width:420px;max-width:calc(100vw - 30px);max-height:80vh;overflow:auto;background:#f7f6f4;border:1px solid #b6aaa0;border-radius:16px;box-shadow:0 15px 60px #0005;z-index:10;padding:18px}.chat-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.chat-top h2{font-size:19px}.customer-chat .chat-messages{height:240px;overflow:auto}.customer-chat .chat-messages p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:18px;margin:5px 0}.customer-chat .chat-messages strong{font-size:17px}.customer-chat time{display:block;font-size:12px;color:#777}.customer-chat article{margin:15px 0}.customer-chat textarea{min-height:72px;font-size:18px}.customer-chat label{display:block;font-size:14px;margin:12px 0 7px}.customer-chat button{margin-top:8px}.guided-support [hidden]{display:none!important}.guided-support button:focus-visible,.guided-support a:focus-visible,.guided-support select:focus-visible{outline:3px solid #e5aa00;outline-offset:4px}@media(max-width:740px){.guided-support{font-size:17px}.guided-support .guide-card{padding:22px}.illustrated-step{grid-template-columns:1fr;gap:20px}.guide-card h2,.return-help h2{font-size:27px}.guided-support .support-hero{padding-bottom:28px}.guide-actions{flex-wrap:wrap}.customer-chat{right:15px;bottom:15px}.guided-support header>.button{font-size:12px;padding:10px}.guided-support .big-action{font-size:18px;width:100%;text-align:center}.guided-support .hero-copy{min-width:0}}
.guided-support .guide-card,.guided-support .return-help{grid-column:1/-1}.guided-support .guide-card p,.guided-support .return-help p{font-size:18px}.guided-support .guide-card p.fine{font-size:15px}.guided-support .quiet-link{color:#ffb779}.guided-support #officialHelp{color:#95410b;text-decoration:underline}.guided-support .return-help{padding:34px}.guided-support .guide-card figure{max-width:560px}.guided-support .guide-card h2{margin-top:12px}@media(max-width:740px){.guided-support .guide-card p,.guided-support .return-help p{font-size:17px}.guided-support .return-help{padding:22px}}
.simple-support{background:#f4f0ed;font:18px Arial,Helvetica,sans-serif;color:#171a20}.support-wizard{max-width:760px;margin:30px auto;padding:0 20px}.wizard-card{background:#fff;border:1px solid #ddd5cc;border-radius:20px;padding:32px;text-align:center}.wizard-card h1{font-size:34px;line-height:1.2;margin:12px 0 20px}.wizard-card p{font-size:19px;line-height:1.6}.welcome-logo{width:110px;height:112px;object-fit:contain}.simple-support .big-action{font-size:23px;padding:20px 30px}.wizard-card p.permission-summary{font-size:15px;color:#595860;max-width:550px;margin:20px auto}.wizard-card details{text-align:left;margin:20px 0;font-size:16px;border-top:1px solid #e1dad2;padding-top:16px}.wizard-card summary{cursor:pointer}.wizard-card label{display:block;margin:12px 0 8px}.wizard-card select{font-size:17px}.wizard-card .help-graphic{width:100%;max-width:560px;margin:14px auto}.wizard-card .fine{font-size:15px}.text-action{display:block;margin:22px auto 0;padding:5px;background:transparent;border:0;text-decoration:underline;color:#744019;font-size:16px;cursor:pointer}.support-code{font-size:54px;letter-spacing:.12em;font-weight:bold;background:#f4f0ed;padding:16px;border-radius:12px;margin:24px 0}.simple-support [hidden]{display:none!important}#browserError{border:1px solid #b85a36;background:#fff1df;padding:12px;font-size:16px}#downloadArrow{position:fixed;right:12px;top:8px;width:220px;background:#fff9ec;border:2px solid #ff7416;border-radius:14px;padding:12px;z-index:20;box-shadow:0 8px 30px #0003;text-align:center}#downloadArrow svg{display:block;width:125px;height:115px;margin-left:auto}#downloadArrow strong{font-size:17px;display:block;line-height:1.4}#downloadArrow small{font-size:12px;display:block;margin-top:8px;color:#665e55}#dismissArrow{position:absolute;left:8px;top:8px;padding:4px 10px;font-size:22px}.simple-support .shortcut-help{padding:14px;background:#fff3e1;border-radius:10px;font-size:18px}@media(max-width:600px){.support-wizard{padding:0 12px;margin:18px auto}.wizard-card{padding:23px}.wizard-card h1{font-size:28px}.support-code{font-size:39px}.simple-support .big-action{font-size:20px}.simple-support header>.button{font-size:12px;padding:8px}.welcome-logo{width:80px;height:82px}#downloadArrow{width:180px}}

.support-choices{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:24px 0}.support-choices>div{min-width:0}.simple-support .support-choices .big-action{display:flex;align-items:center;justify-content:center;width:100%;min-height:80px;padding:16px 12px;font-size:21px;box-sizing:border-box}.support-choices small{display:block;margin-top:12px;font-size:14px;color:#595860}@media(max-width:600px){.support-choices{grid-template-columns:1fr;gap:20px}.simple-support .support-choices .big-action{min-height:60px;font-size:20px}}

.windows-help-steps{padding-left:24px;line-height:1.6}.windows-help-steps li{margin:10px 0;overflow-wrap:anywhere}#windowsBlockedHelp{background:#fff3e1;border:1px solid #ead2b4;border-radius:10px;padding:16px}#windowsBlockedHelp summary{font-weight:bold}